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StreetSide Developments Blog

After the Purchase: 5 Things You Should Expect From A Good Developer

Posted on October 24, 2017

After the Purchase: 5 Things You Should Expect From A Good Developer Featured ImageWhen it comes to working with a reputable Calgary condo developer, one of the biggest advantages is the wealth of support you'll receive - not just during your new home purchase, but after. 

Aside from an eagerness to answer your questions and concerns, here's what you can expect from a good developer after you move into your new home. 

1. After Sales Support

Although a builder will always strive to go above and beyond when it comes to quality construction, occasional problems can arise. That's why buying from a good condo developer is so important as they will check in with you to see how your experience is going. This is a great time to ask any questions you might have or address any concerns that may have come up after taking possession. 

Some developers have even created homeowner care platforms. This is generally integrated with their site to ensure you have information available to you at all times regarding your new home and its systems. 

2. Home Warranty

With the passage of a new law in 2014, all new construction homes and condos in Alberta must come with a new home warranty. This is mandatory legislation meant protect home buyers for up to ten years following their home purchase: 

  • Year One: Materials and Labour 
  • Year Two: Mechanical Systems 
  • Year Five: Building Envelope
  • Year Ten: Structural Defects 

A good developer will walk you through the coverage afforded to you under the home warranty. This will not only give you peace of mind knowing you're in safe hands, but you'll have a much better idea of what to expect in the unlikely event there's an issue.

After the Purchase: 5 Things You Should Expect From A Good Developer Tradesman Image3. Emergency Service

Although it would be rare in a new condo, there are times when the electrical or plumbing systems go out. Many good developers will offer 24-hour emergency service during these times for homes under warranty. Not only will they cover the cost of the repairs, but they will also fix the problem as soon as possible.

Again, the likelihood of this issue happening in a new condo is very low. However, it should help reduce any concerns you might have regarding your new investment. Instead of worrying, you can rest easy with emergency services offered by many developers. 

4. Repairs Outside of a Warranty

There are instances when a repair may not be covered by warranty - this is likely to be the case if the coverage is expired or if the problem is a direct result of homeowner neglect or damage. However, a quality developer will often go above and beyond to assist in any way they can.  Although this may seem like a small benefit, if a major issue occurs outside of warranty, this can be a huge advantage. 

5. Customer Service Response Times

When buying a new condo, you may have questions about the construction timeline or home buying process. The developer should reach out to you and answer your questions within a 24 hour period. Having fast and accurate communication with clients is a top priority for established builders and you should never have to wait long to have your questions answered. 

Overall, selecting a reputable condo developer means choosing a good experience from start to finish. If you have any questions about your home, or if you encounter any problems, the developer is there to help. Be sure to do your research ahead of time to ensure your condo buying experience is the best it can be.

Click here to download the guide!

Photo credits: headset, tradesman
Click here to download the guide!

Topics: buying a new condo

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